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Your Privacy
In order to provide you with a high level of
customer service, vchat collects, uses, and shares
certain information about you. This policy explains what we
collect, with whom we share it, and how you can interact with
vchat in order to ensure the accuracy of the data we
collect, use, and share.
vchat collects and maintains the
following data:
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Information that you provide to us: vchat
receives and stores all information that you enter on our
website and our billing pages. This includes; your e-mail
address, your credit card number, your expiration date, your
first name, your last name, your address, your city, your
state, your zip, your country, and your agreement to be
bound by vchat's terms and conditions.
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Credit Cards: vchat will hold your credit card
number until such time as you notify us in writing that you
wish to cancel your service and any final balances have been
paid.
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Information that we automatically receive: vchat receives and stores certain information whenever you
download web pages, or send us e-mail or forms. For example,
vchat employs "cookie" technology. We do this so that
we can recognize you when you re-visit our URLs.
Additionally, we identify the numerical IP address assigned
to your computer by your Internet Service Provider.
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E-mail Correspondence: vchat often requests a
confirmation when you receive and open an e-mail
communication delivered by vchat. We archive all
e-mail sent in and out of our network, and we identify the
origination IP address of all mail sent into our network. We
require that you refrain from "forging headers" or sending
"SPAM".
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Information from third parties: From time to time,
vchat requests and receives information from third
parties and compares it to the information that you have
provided. The main purpose for this is that of loss
prevention.
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Protection of vchat and third parties: vchat will release data when we believe the release is
appropriate for our day to day business operations eg.
Billing purposes, to comply with the law, enforce our
Agreement, and protect the contract rights of our Clients.
vchat utilizes Secure Socket Layer (SSL)
software when receiving and transmitting electronic payments.
vchat encrypts the information you provide. vchat
reveals only the first six and the last four digits of your
credit card numbers when processing your transaction internally,
and we reveal the entire number when communicating on a private
dedicated line of communication with our acquiring bank, or
third party payment processing service providers. Additionally,
vchat employees the following security measures:
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vchat conducts background checks
on all of its employees prior to employment.
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vchat employs a username password
scheme in order to limit and archive access to its computer
network by its employees, and third parties.
vchat allows you to access certain
information about yourself for the limited purpose of viewing,
updating, and in some instances deleting from our system any
information deemed inaccurate. Any requests to access your
information may be directed to: privacy@vchat.com.au, vchat, Suit 1, Level 1 520 Swift St., Albury, NSW, 2640 and Tel. 1300 729 548
Spam Policy
Spam is
flooding the Internet with many copies of the same message, in
an attempt to force the message on people who would not
otherwise choose to receive it. e-mail spam targets individual
users with direct mail messages and costs the sender very little
to send. Most of the costs are paid for by the recipient or the
carriers rather than by the sender. vchat doesn't condone the use of spam and the
sending of unsolicited e-mail in any form, nor do we control
other Web sites involvement and/or practices in this area.
For a more illustrative description of Spam,
please visit the website:
www.spamfree.org.
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